WHO WE ARE
Our position at Private Jet Services is one of confidentiality, safety, and trust. A fundamental part of earning that trust means being clear about how we use your information and protecting your right to privacy.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
We collect personal information about you when you use the PJS Platform. Without it, we may not be able to provide all services requested. This information includes:
You can choose to provide us with additional personal information. This information may include:
When you use the PJS Platform and Payment Services, we automatically collect personal information. This information may include:
When you download and use any of our mobile apps, we collect certain technical information from your device to enable the app to work properly and as otherwise described in this Privacy Statement. That technical information includes:
HOW WE USE INFORMATION WE COLLECT
Provide, Improve, and Develop the PJS Platform. Such as to:
Create and Maintain a Trusted and Safer Environment. Including to:
Provide Payment services. Personal information is used to enable, or authorize third parties to use, Payment Services such as to:
SHARING & DISCLOSURE
We share your personal information as described below and in this Privacy Statement, and as permitted by applicable law.
We share your personal information within Elevate Holdings companies, such as PJS and Keystone Aviation. Elevate Holdings companies share, access and use your personal information as described in this Privacy Statement.
We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary to:
Where appropriate, we may notify Members about legal requests unless:
In jurisdictions where PJS facilitates or requires a registration, notification, permit, or license application or number of an owned aircraft, with a governmental authority, we may share information of participating owned aircraft with the relevant authority, both during the application process, when the Trip is published, and periodically thereafter, such as the owners full name and contact details, Accommodation address, tax identification number, registration, permit, or license number, trip details, reservation information, and trip information subject to applicable laws.
We share personal information with third-parties in connection with the delivery of services to you and the operation of our business (for example, to provide credit card processing, customer service, business analytics, and fraud prevention and compliance services, and to serve you with advertising tailored to your interests). These third-party service providers are required to protect personal information we share with them and may not use any directly identifying personal information other than to provide services we contracted them for. They are not allowed to use the personal information we share for purposes of their own direct marketing (unless you have separately consented with the third-party under the terms provided by the third-party).
To support us in providing, integrating, promoting and improving the PJS Platform, Payment Services, and our affiliates’ services, we may share personal information within our corporate family of companies that are related by common ownership or control. Some examples are Elevate Holdings and Keystone Aviation.
You have certain rights and choices with respect to your personal information, as described below:
Learn more about rights under GDPR here.
If your country of residence is China, learn more about your rights here.
If your state of residence is California, learn more about your rights here.
DATA ACCESS AND PORTABILITY
In some jurisdictions, applicable law may entitle you to request certain copies of your personal information or information about how we handle your personal information, request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format, and/or request that we transmit this information to another service provider (where technically feasible).
In some jurisdictions, you can request that your personal information be deleted. Please note that if you request deletion of your personal information, or if your account is suspended, terminated, or voluntarily closed:
We may retain your personal information as necessary for our legitimate business interests, such as prevention of money laundering, fraud detection and prevention, and enhancing safety. For example, if we suspend a PJS Account for fraud or safety reasons, we may retain information from that PJS Account to prevent that Member from opening a new PJS Account in the future.
We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Elevate Holdings and PJS Payments may keep information for tax, legal reporting, and auditing obligations.
Some copies of your information (e.g., movement messages, log records) will remain in our database, but are disassociated from personal identifiers.
Because we take measures to protect data from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration.
CONTACT INFORMATION AND RESPONSIBLE PJS ENTITIES