Letter From the CEO
Private Jet Services (PJS) delivers a level of service unmatched in the transportation industry. We accomplish this through our passion for aviation, proactive approach, bespoke product offerings, intuitive flight experience and obsessive attention to detail.
For fifteen years, PJS has been dedicated to facilitating group charter flights, resulting in superior planning and execution of movements of all sizes. By engaging our firm with top-tier incentive and customer appreciation events, PJS’ clients deliver a once in a lifetime experience, while remaining within the existing budget. Invited guests enjoy more time at the resort, and less time in congested airport terminals, by boarding and disembarking in just minutes through fixed-base operator (FBO) private aviation terminals.
Key executives appreciate delivering their most valued employees and guests back to their homes rested, rather than jet-lagged and exhausted from uncomfortable travel. Most importantly, for every flight undertaken, PJS plans both a “Plan B” as well as a “Plan C” so as to minimize unforeseen impacts to our guests.
Risk Management and Safety are key concerns for every organization. Our in-house safety team reviews and approves all aircraft, flight crew and FBOs to ensure they exceed PJS’ flight specific requirements. Travel Planners can leave the details to us, allowing them to focus on the event rather than the transportation.
PJS understands that the success of our clients’ business is non-negotiable. We specialize in mission-critical projects that require a level of sophistication, service and reliability rarely found in the airline industry.
Best regards,
Greg Raiff, CEO
Letter From the CEO
Largest Corporate Aviation Consultancy in North America
Privately-held, debt-free company Consistent ownership & management for 15+ years
Core Markets: Corporate Travel, Manufacturing, Government, Professional Sports, Collegiate Sports, Live Entertainment Touring, Energy, Pharmaceuticals
Notable Clientele: Arianespace, National Aeronautics and Space Administration, Rolls-Royce Deutschland LTD
Profitable operations for 15+ consecutive years
Fiscally responsible & stable business history as confirmed by 10+ years of audited financial statements
PJS EXISTS TO SOLVE AIR TRAVEL LOGISTICS WITH DEDICATION & PASSION
The global aviation marketplace is filled with various options and solutions. Private Jet Services (PJS) offers a unique consultancy approach using over fifteen years of experience to chart individualized solutions for each client. Determining the metrics that are most meaningful to each organization for ensuring quality fulfillment, while identifying opportunities in the market to challenge suppliers and aggregate purchasing power helps maximize the full value of proper travel planning. The PJS method consistently delivers choice, value, and peace of mind for a wide range of scenarios.
Who flies PJS?
Private Jet Services has a vast client base throughout the sports, entertainment, corporate and government industries. Since its foundation in 2003, PJS has supported recording artists such as The Rolling Stones, Maroon 5, Beyoncé, Guns N’ Roses and Fleetwood Mac, along with multiple professional and NCAA athletic teams. Altogether, our clients have won an impressive number of awards and trophies, demonstrating that only the best fly with PJS.
Our clients in the music & entertainment industry have won:
44
54
113
6
3
5
55
American Music Awards
Billboard Music Awards
Grammy Awards
Country Music Awards
Golden Globes Awards
Rock & Roll HOF Inductees
MTV VMAs
Our sports team clients are champions in their respective disciplines. These clubs have won:
13
10
3
8
18
8
8
Stanley Cup Championships
World Series Championships
NCAA Baseball Championships
NCAA Basketball Championships
NCAA Hockey Championships
NCAA Football Championships
MLS Cup Championships
Experience
EXPERIENCE
- Largest FAR-121 charter solutions provider in North America, facilitating worldwide, mission- critical, operations
- 15 years of creating and managing air programs for premier resorts and hotels including Four Seasons, Rosewood, Banyan Tree, Aman Resorts & Ritz-Carlton
- Flying nearly 5,000 flight segments and 90,000+ passengers per year
- Experienced team accustomed to handling large complex movements
- Global firm with worldwide reach. Headquartered in Boston with offices in San Francisco and London
- 15 years of operation with a flawless safety record
OTHER CLIENTS INCLUDE:
- The US Government, NASA, Presidential Candidates and U.S. Presidents
- Professional sports teams
- Major music tours
PJS provides meeting, event corporate shuttle, and incentive travel solutions for a global clientele including some of the world’s largest corporations in a variety of industries:
- Pharmaceuticals and Life Sciences
- Insurance
- Financial Services
- Consumer Goods
- Automotive and Industrial
- Energy and Mining
- Other Fortune 500 corporations
CASE STUDY 1
THE CHALLENGE:
Manage all logistics and transport of 1,600 passengers from Boston to San Diego for a meeting on the same travel day – with just a 2 hour arrival window. The client wanted to ensure that every passenger had the same level of exceptional service and that everyone arrived in San Diego within a few hours of each other, in time for the event.
THE SOLUTION:
- Five wide-body aircraft to reduce the number of separate flights necessary and keep the cost per passenger consistent
- PJS management of all logistical details providing the client with a single point of contact, rather than several contacts at a number of different vendors
- Eight PJS staff members in Boston and one staff member to greet the passengers when they arrived in San Diego, assist with logistics and ground transportation and to ensure that each flight proceeds without a delay
- A PJS Flight Concierge on each flight to ensure that each passenger receives the same experience and level of customer service
- Provide direct service void of change fees, cancellation fees, baggage fees, or transfer costs, saving our client $57 per person when compared to flying commercial
All 1,600 passengers arrived in San Diego on time, well fed, rested, and ready for the event. This could not have been achieved via traditional commercial transportation, where flights would have to be split over dozens of aircraft, with the passengers arriving over a significantly wider time frame rather than within a few hours of one another.
CASE STUDY 2
THE CHALLENGE:
Manage all logistics and transport of 58 passengers from Houston to the Four Seasons Nevis for a four day incentive trip. The client wanted to avoid an overnight in Miami as well as losing almost a day and a half out of the office due to travel.
THE SOLUTION:
- VIP-configured 737-800 with 64 first-class seats and 18 economy plus
- Provide the client with the ability to fly direct, avoiding hotel fees and per diem expenses associated with a necessary overnight in Miami
- The client was able to avoid high-volume security lines and often delayed departures from Miami International
- Manage all logistical details with a single point of contact, rather than several contacts at a number of different vendors
- PJS Flight Concierge on each flight to ensure a VIP experience After accounting for all cost associated with flying commercial routing, such as the per diem expenses, hotel overnight fees, change fees, baggage fees, and transfer costs, PJS provided a VIP experience at a 14% savings. When compared solely to airfare costs, the PJS solution presented a marginal 2% premium to commercial airline pricing.
CONTINGENCY PLANNING
- PJS Policy: minimum of two contingency plans for each flight
- Monthly/Weekly/Daily/Hourly reports to Client as required
- For meetings and incentive travel: contingency plans include PJS continually tracking all aircraft involved in this program and all associated sister aircraft
- Beginning 30 days from the first departure, PJS is in contact with all North American airlines who operate Airliners to determine suitable replacement aircraft positioning and availability
- Starting 7 days before the first departure, PJS is in contact with all secondary aircraft operators on a daily basis to track and identify the closest suitable replacement aircraft
- PJS closely tracks and monitors every aircraft involved with a program 24 hours a day using a flight tracking system that identifies aircraft by their specific registration. We are in constant contact with the aircraft’s dispatch before and throughout the duration of the flight
- When an unforeseen interruption takes place, the on-site PJS Concierge works directly with the team to analyze all contingency options available. Depending on the circumstances, PJS coordinates with the team to determine the best course of action – whether it is remaining at the location, contracting an alternative aircraft, staying at the hotel/venue, or booking commercial air. If an aircraft substitution is necessary, PJS will re-position the closest suitable aircraft.
SAFETY
BECAUSE GETTING THERE SAFELY IS MOST IMPORTANT.
At PJS, safety comes first. Always. It is the focus of our decision-making at every level. Led by our dedicated Director of Safety, our team of industry veterans set PJS standards for due diligence with stringent safety mechanisms that require an absolute commitment to detail. We know by proactively discerning the best available carriers and pilots, that the results mean more consistent flight experiences for our clients and safer flights.
PJS PLACES SAFETY BEFORE PROFITABILITY. WE VALUE AND HONOR OUR COMMITMENT TO DELIVER.
DEDICATED IN-HOUSE SAFETY TEAM
PJS is the only private jet charter firm in North America with its own in-house safety team and Director of Safety. Staffed with industry veterans, the team leads the charge to ensure that every flight operates to the highest safety standards 24/7.
Our dedicated safety team determines operator eligibility. Along with our own internal intel, PJS utilizes several public and private background data sources for assessing vendor qualification as PJS Certified. Information agencies include the FAA, DOT, NTSB, FlightSafety, ICAO, and EASA. PJS also conducts field inspections, interviews, FOIA background checks, and confirms individual pilot experience data using both Wyvern and ARG/US.
STRICT PILOT EXPERIENCE REQUIREMENTS
PJS considers pilot experience requirements to be one of the most valuable safety tools we employ. Since NTSB research has shown that accident rates decrease by nearly 50% once a pilot obtains 100 hours and continues to decrease thereafter, PJS will not engage pilots who do not meet our strict experience requirements.
THOROUGH VENDOR VETTING
At PJS, we are proud of our exemplary safety standards and the considerations that go into every flight. In our experience, exceptional vendors welcome the opportunity to demonstrate their strengths and commitment to a strong safety culture. Quantitative documentation is important to PJS, but so are qualitative factors such as service levels and attitude. Indicators gathered during field visits, interviews, and with service and compliance performance tracking all help provide regular confirmation that a vendor qualifies as PJS Certified. The comprehensive, step-by-step approval process for all PJS Certified vendors, their aircraft, and their pilots, is independently reconfirmed prior to each and every flight.
THIRD PARTY CERTIFICATION
Along with our own internal intel, PJS utilizes several public and private background data sources for assessing vendors including the FAA, DOT, NTSB, FlightSafety, ICAO and, EASA. We also receive audit reports from Wyvern and ARG/US including pilot background checks and pilot experience data.
EXCEPTIONAL SERVICE
DEDICATED FLIGHT MANAGEMENT TEAM
From the moment you engage with us, you are given a personal team, available 24 hours a day to support every flight. Our dedicated flight team provides an unmatched attention to detail, even stocking your preferred beverages and snacks, to ensure that your flight is stress-free and on-time. We estimate that 10 hours of planning go into every hour in the air. Catering, cargo, safety vetting, cabin crew service plan, contingency planning; we take care of all the little details, handcrafting every ingredient for a successful flight.
FLIGHT OPERATIONS CENTER
Private Jet Services’ Flight Operations Center (FOC) uses the most advanced tools to track and monitor all flights, including up-to-the-minute weather patterns and projections, NOTAMS, TFRs and airport congestion 24 hours a day.
PJS flies between 5,000 and 10,000 passengers every month, year round. Our range of expertise covers 4-passenger helicopter transfers, light jets up through ultra-long range executive jets, on up to 400-passenger Boeing 747 wide-body transcontinental missions, in some cases with multiple 747s in use simultaneously.
Our FOC Team is always looking ahead, remaining in constant communication with downline facilities and services to ensure seamless coordination of all details, big and small. Our expertise and diligence ensure problems are identified and solved before they can impact our flights and passengers.
Our proactive approach to service and flight management makes all the difference in reducing the stress of travel which in turn, increases our clients’ capacity for success upon arrival.
AVMOSYS is a 21st century, SaaS designed and built to manage our entire flight operation. AVMOSYS is highly integrated with our other key software providers including ATC for Slot Controls, TSA for No-Fly List Clearance, E-APIS for Customs & Immigration Filing, and CAMP for Maintenance Tracking, making AVMOSYS more than just a flight scheduling tool. PJS leverages AVMOSYS to simultaneously manage our FOC work flow including employees’ individual needs and responsibilities, integrating expense management, quick and accurate invoicing and powerful reporting. In 2019, PJS will integrate its acclaimed Client Portal with AVMOSYS, allowing Team Travel Managers real time access to a wealth of information.
PJS utilizes Honeywell’s Flight Sentinel product, protecting our customers against the weather, flow-control, and flight planning delays that commonly impact other airlines. Using route management techniques pioneered by Honeywell, flight control specialists proactively help reduce delays by filing our flights on routes currently being used by ATC to avoid traffic congestion and weather conditions.
CAPABILITIES
EXECUTIVE JET
VIP AIRLINER
REGIONAL JET
WIDE BODY AIRLINER
- Customized solutions for every event
- Avoid public terminals, complex check-ins and
baggage fees - Reduce the stress of travel
- Less time traveling, more time on property
- Leisure experience begins the moment the client
steps aboard the aircraft
- Ability to select various categories of aircraft for
any sized group - 30–50 seat regional jets
- 68+ seat VIP Boeing 737 and 757 airliners
- 150–400 seat high-density airliners
- Contingency planning to ensure the group stays
on schedule with at least two back-up plans - Rate cards available to each destination from
gateway airports
BENEFITS
EMERGENCY RESPONSE
Should the need arise to quickly transport any or all guests due to a crisis at home or on location, PJS is able to provide transportation within a few hours.
INSURANCE/RISK MANAGEMENT
All aircraft carry insurance above the industry standard for their class. PJS ensures that coverage
is in place at all times and the client is named as an additional insured on the aircraft’s policy.
PRIVACY
PJS is accustomed to servicing some of the most prominent political, sports, and entertainment figures in the world. Every PJS employee is bound by a confidentiality agreement which extends to every client interaction. PJS and all of its employees have an affirmative obligation by contract to protect all information regarding our clients and their guests.
AIRCRAFT CHOICES
GULFSTREAM 550
CABIN DESCRIPTION
Going far beyond luxurious appearances, the Gulfstream 550 was designed with productivity and comfort in mind. Guests can make the most of the time in transit and arrive refreshed with remarkable speed. Gulfstream’s giant signature passenger windows provide stunning views while state-of-the-art fresh-air systems provide the cleanest, healthiest air quality of any aircraft in the world. Powerful, efficient engines, innovative technology in cabin comforts as well as cockpit enhancements increase safety and reliability while reducing the physical stresses of flying on journeys of any length.
CABIN DIMENSIONS
Height: 6’ 2”
Width: 7’ 4”
Length: 50’
CAPACITY
198 cubic feet
SEATING
10-16
NBAA RANGE
Max Distance: 6,250 nm
CRUISING SPEED
560 mph
0.89 Mach
CERTIFIED CEILING
51,000’
SAFETY
This plane is PJS Safety Certified,
inquire regarding further safety
certificates.
WIFI
Available on select tail numbers
GLOBAL 6000
CABIN DESCRIPTION
Bombardier says the inspiration for its Global family of aircraft is world leaders and high flyers, those who make achievement their life’s work. Not only a stunningly beautiful aircraft, Global’s ultra long range means it can fly from New York to Tokyo non-stop, or literally anywhere in the world and only have to stop once for fuel. Global’s safety innovations mean enhanced pilot vision, awareness and automation for an impeccably smooth ride, regardless of conditions.
CABIN DIMENSIONS
Height: 6’ 2”
Width: 7’ 11”
Length: 43’ 3”
CAPACITY
195 cubic feet
SEATING
9-14
Sleeps 4-8 passengers
NBAA RANGE
Max Distance: 6,904 nm
CRUISING SPEED
650 mph
0.85 Mach
CERTIFIED CEILING
51,000’
SAFETY
This plane is PJS Safety Certified,
inquire regarding further safety
certificates.
WIFI
Available on select tail numbers
EMBRAER 145
CABIN DESCRIPTION
More than just a value-minded people mover, the EMB145 cabin comforts include: wide, deeply reclining seats, overhead storage bins, generous baggage capacity and extra-large windows for enjoying the view. The EMB145 is equipped with galley facilities which opens up an endless range of catering possibilities, as extravagant or as simple as needed.
CABIN DIMENSIONS
Height: 6″
Width: 6′ 11″
Length: 54”
SEATING
Economy:50
LUGGAGE CAPACITY
517 cubic feet
NBAA RANGE
Max Distance: 3,350 nm
CRUISING SPEED
515 mph
.78 Mach
CERTIFIED CEILING
51,000’
SAFETY
This plane is PJS Safety Certified,
inquire regarding further safety
certificates.
WIFI
Available on select tail numbers
B737-800
CABIN DESCRIPTION
The Boeing 737-800 offers 16 first- class seats and 129 coach seats. This modern and fuel efficient airliner offers a 6-hour range, ample storage, and full galleys for an array of menu options.
CABIN DIMENSIONS
Height: 7’ 3”
Width: 11’ 7”
Length: 98’ 4”
SEATING
Total Belted Seats: 145
First Class Seating: 16
Economy: 129
LUGGAGE CAPACITY
1,592 cubic feet
NBAA RANGE
Max Distance: 3,350 nm
CRUISING SPEED
588 mph
0.78 Mach
SAFETY
WIFI
Available on select tail numbers
B737-800 VIP
CABIN DESCRIPTION
Between the LED mood lighting, hand stitched diamond quilted hides, deluxe wool carpets, and the absolute latest generation In-Flight WiFi system (Gogo ATG-8000), this VIP B737-800 is brand new to the market and offers 66 first class and 10 coach class seat configuration. This is the only aircraft flying in the US with carbon fiber accents, tray tables, and club tables – a small detail that makes a huge impression on guests and clients alike.
CABIN DIMENSIONS
Height: 7’ 4”
Width: 11’ 7”
Length: 98’ 4”
SEATING
Total Belted Seats: 82
Business: 64
Economy Plus: 18
LUGGAGE CAPACITY
1,592 cubic feet
NBAA RANGE
Max Distance: 3,350 nm
CRUISING SPEED
588 mph
.78 Mach
SAFETY
WIFI
Gogo ATG-8000 WiFi
B767-200ER
CABIN DESCRIPTION
The expansive Boeing 767-200 is the perfect choice for groups of up to 220 passengers, whether crossing the globe or just crossing the country. The generous legroom and spacious dual-aisle cabin configuration mean travelers that prefer the aisle will be very happy. With more than 10 hours of range, in-flight entertainment systems and VIP catering customized to match enhances the ambiance of any event travel, the B767 brings the pleasure back to flying.
CABIN DIMENSIONS
Height: 9’ 5”
Width: 19’ 2”
Length: 158’ 8”
SEATING
Total Belted Seats: 218
Business: 20
Coach: 198
CAPACITY
2,875 cubic feet
NBAA RANGE
Max Distance: 6,385 nm
CRUISING SPEED
528 mph
0.68 Mach
SAFETY
WIFI
Available on select tail numbers
B757-200
CABIN DESCRIPTION
The unique combination of features onboard the spacious B757-200 offer maximum comfort, convenience, and safety. Boeing reliability, speed, and generous baggage make this the perfect choice for team travel.
CABIN DIMENSIONS
Height: 7’ 3”
Width: 11’ 7”
Length: 118’ 8”
SEATING
Coach Seats: 213
LUGGAGE CAPACITY
1,670 cubic feet
NBAA RANGE
Max Distance: 3,900 nm
CRUISING SPEED
527 mph
.68 Mach
SAFETY
B777-300
CABIN DESCRIPTION
Boeing engineers sought to create a technological marvel of efficiency with the 777 using advanced materials to re- duce weight and noise, while improving aerodynamics, fuel economy and pas- senger connectivity. Twin-aisle cabin configuration means more privacy and space for passengers, as well as higher service levels with VIP flight attendants having fewer guests to serve. The 777 truly is the quietest, most comfortable and modern airliner flying today.
CABIN DIMENSIONS
Total Belted Seats: 218
Business: 20
Coach: 198
SEATING
Total Belted Seats: 218
Business: 20
Coach: 198
LUGGAGE CAPACITY
7,764 cubic feet
NBAA RANGE
Max Distance: 7,830 nm
CRUISING SPEED
567 mph
.74 Mach
SAFETY
WIFI
Available on select tail numbers